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New North is located in Historic Frederick Maryland at 44 North Market Street. Parking is availble on-street as well the Church Street parking deck.

Email: info@gonewnorth.com
Tel: (240) 575-5887

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  • All your membership retention efforts in one easy-to-use solution.

    Membership retention has never been easier with the Member Retention Toolkit from New North.

    • Member Activity Monitor
    • Predictive Segments
    • Email Campaign Automation
    Learn More
  • A 2% increase in customer retention has the same effect as decreasing costs by 10%.

    Customer retention is not just making customers happy, it's about profitable operations for your company. Take a look at some of our work samples that allowed businesses to maximize their profit margins through retention applications.

    View Work
  • Customer profitability tends to increase over the life of a retained customer.

    By not keeping your customers engaged, you are missing out on potentially the best margins for your product or service. Are you ready to see how your operations could benefit from keeping customers?

    Contact Us

Core Services

New North creates successful customer retention through the following services.

  • Retention Strategy Planning
  • Custom Application Development
  • Digital Marketing / Email Services
  • Quantitative Customer Surveys
  • On-Going Support Services

How to Get Started

The first step in the development of a retention strategy is the proper evaluation of your current marketing system and customer base. Through our Base Diagnostic we gather the needed insight to develop a proper strategy.

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